Home > Troubleshooting & FAQs

John Knowles

Adjunct Lecturer - The American Film Institute

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Troubleshooting & FAQs

Get more info on the most commonly asked questions and learn how trouble shoot potential problems.

Learning Outcomes:

  • Identify common troubleshooting issues in Premiere Pro.
  • Implement effective solutions for playback problems.
  • Manage media cache and preferences efficiently.

Level: Advanced

Skills you'll gain:

Premiere Pro, Troubleshooting, Media Management, Video Editing

Key Insights

  • Delete and rebuild media cache to resolve playback issues.
  • Reset app preferences if Premiere behaves strangely.
  • Disable third-party plugins to troubleshoot startup crashes.
  • Use proxy workflows for editing high-resolution footage.
  • Transcode compressed video files for smoother editing.
  • Check system specs before upgrading Premiere Pro.
  • Utilize separate drives for OS and project files.
  • Adjust audio settings to improve playback performance.
  • Monitor system resources to avoid performance issues.
  • Visit Adobe Community Forum for additional support.